Delete your iTeach account and data

App: iTeach: School Learning (Android and iPhone) · Developer: the iTeach team (www.iteach.click) · Last updated: 1 November 2026

iTeach accounts are not created in the app. Every student, parent and staff account is created by a school, learning centre or educational group, so deletion also goes through the school or through us. This page explains how to ask, what is deleted, what is kept and how long it takes.

1. How to ask for deletion

1. Ask your school’s administrator. Tell the administrator of your school or centre (the person who gave you your username) that you want your account and data deleted. The administrator registers the deletion request in the iTeach admin console.
2. Or email us. Write to Hasan.hamid014@gmail.com with the subject “Account deletion” and include:
   • your username,
   • the name of your school or centre,
   • your name, and whether you want the whole account deleted or only the data of one school.
   We may confirm your identity through the school before going ahead.

A parent can ask for the deletion of a younger student’s account in the same way.

2. What happens next

1. Once the request is registered, there is a 7-day waiting period. During it nothing is changed, and the request can still be withdrawn.
2. After the 7 days, the iTeach platform administrator carries out the deletion. It runs as one recorded job across all of the system’s data and stored files.
3. The person who registered the request is told when the deletion has been carried out.

3. What is deleted

When the whole account is deleted, all data that identifies the person is deleted or irreversibly anonymized, including:

• account details: name, username and sign-in details;
• learning data: answers to assessments and practice, the learning state of each skill, reviews and suggestions;
• reports about the person, including the facts used to word them;
• records of app use.

Where a record has to stay so that a class or school history remains correct, it no longer carries the person’s name and is shown only as “Deleted user”.

Several schools. If a student belongs to more than one school and only one of them asks, only that school’s memberships and the learning data produced in it are removed; the account and the rest stay. The whole account is deleted when every school of the person has asked, or when the person (or the parent of a younger student) asks us through support.

4. What is kept

• Totals already computed (for example a class average) stay, but they do not identify anyone.
• A record that the deletion happened: who carried it out, when, and its scope. The deleted data itself is not kept.

5. How long data is kept otherwise

A learning history is only trustworthy if nothing is lost from it, so until a deletion request is carried out, iTeach keeps the data permanently. A deletion request as described above is the only way data is removed. Data kept on your phone for offline use is erased when you sign out of the app.

More details: iTeach privacy policy · Contact: Hasan.hamid014@gmail.com